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• Unable to locate target directory error message when uninstalling eXtyles, or eXtyles not fully uninstalled

  This message indicates that eXtyles failed to fully uninstall during the uni...

• Crossref Linking Update

  Due to the Crossref update and migration on July 8-9, 2025, eXtyles users wi...

• eXtyles is installed, but is not showing up in Word

  Solutions are listed in order of likely effectiveness. Please check your eXt...

• eXtyles says my license is expired.

  I am running a trial of eXtyles If eXtyles informs you that your license...

• Upon attempting to run Activate and Normalize on a document, Word crashes or the document doesn’t activate

    Please check the following list of activation-related issues for common s...

• eXtyles Installation - Software and Hardware Requirements

    The eXtyles software and hardware requirements and recommendations are a...

• Which version of MathType should I use with eXtyles?

  Update: After extensive testing, we have certified MathType 7.4 for use with...

• What should I do about Edifix retraction warnings?

  Ultimately, that’s up to you. Edifix will warn you if it detects that an art...

• How does Edifix detect retracted articles?

  For some time, Edifix has warned if either PubMed or Crossref (using Crossma...

• What is the Retraction Watch database?

  Retraction Watch is the single most comprehensive source of accurate retract...