You may have to update your HASP drivers if you have recently upgraded your Windows operating system.

To reinstall the HASP drivers, please follow these instructions:

  1. Download the HASP drivers from
  2. Make sure your HASP hardware key is attached to a USB port on your PC.
  3. Unzip the downloaded drivers from step 1.
  4. Inside the resulting folder Sentinel_HASP_Run-time_setup, double-click the file HASPUserSetup.exe.
  5. Reboot your PC. You should now see a red light glowing on the end of the hardware key.